Mystic Logistics

Customer Service

Mystic Logistics' customer service is unparalleled. With a dedicated staff monitoring exceptions, proactively addressing issues, and remaining in constant contact, you can rest assured that your freight is always in good hands.

Customizable Dashboard

As a Mystic Logistics customer you will have full access to real-time reporting. You will have the ability to report on any set of metrics, and filter your data by any number of parameters. We have dozens of existing reports from Invoices to Delivery Confirmations, but if the report you are looking for doesn't exist, we can create it for you.

DSMS / eInduction

Mystic's web-based DSMS system has received rave reviews from our clients and the United States Postal Service. We are also fully ready for eInduction. As your logistics partner, we can help you through the hurdles of implementing new technology every step of the way.

GPS Freight Tracking

Mystic has developed a proprietary system to track the location of over-the-road freight from the time it leaves our warehouse, until the time it is confirmed delivered at the post office. We also provide you with a web-based map which lets you view the location of your freight in real time.

Mail Consolidation

Mystic's core business is Standard Mail consolidation. Since 2008, Mystic has consistantly delivered billions of pieces of mail annually out of our Robbinsville, NJ facility.

Drop-Shipping your Standard Mail allows you to achieve a large discount when entering at the NDC level, and an even greater discount when entering at the SCF level, in addition to greater delivery speed.

Real-Time Reporting

As a Mystic Logistics customer you will have full access to real-time reporting. You will have the ability to report on any set of metrics, and filter your data by any number of parameters. We have dozens of existing reports from Invoices to Delivery Confirmations, but if the report you are looking for doesn't exist, we can create it for you.

On-Time Performance

Mystic Logistics consistantly delivers your freight at an over 90% on-time performance level. Our high volume allows us to hit over 230 USPS facilities multiple times each and every week.

In-Home / Date-Specific Mailings

We consider ourselves to be the best in the industry at managing targeted In PO / In Home delivery windows. We are able to meet the needs related to your critical mailings. This is just one of Mystic's many value added services.

mystic logistics is an industry leader

In the world of third-party logistics (3PL), Mystic is leading the way. We are the largest privately-held consolidator of Standard Mail on the East Coast, and we are very good at what we do. With a high-focus on technology, delivery, and customer service, we are ready and able to meet the most challenging demands.

Mystic also provides a host of automated value-added services and custom integration options.

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